Robotic Process Automation Services: Transform your business with RPA implementation

The business operates on distinct processes. There were times when we used to handle these operations manually. However, with the advent of technology like artificial intelligence, robotics, and machine learning there have been a lot of changes. Businesses these days make use of robotic process automation services to automate their business processes. In this article, we would come to know about robotic process automation services, understand the lifecycle of RPA and explore the benefits of RPA implementations in business.

Covid 19 pandemic situation caused a huge loss to those company that depends entirely on human. That is why the demand for Robotic process automation services has increased these days.

What is RPA or robotic process automation services?

Robotic process automation services are defined as end-to-end service that is provided by a software development company to automate business processes by making use of robots or bots. For efficient RPA implementation in business, we must analyze the business process properly. Some companies also offer RPA consulting services to evaluate the business process and find the opportunity for the implementation of Robotic process automation. Robotic process automation also abbreviated as RPA is different from artificial intelligence. RPA tends to focus on automating repetitive and, many times, rules-based processes. However intelligent automation incorporates AI technology like machine learning, natural language processing, structure data interaction, and intelligent document processing.

Understanding the seven stages of the RPA lifecycle

There are seven stages in the life cycle of Robotic process automation. They are as follows

RPA requirement identification

In the first phase of the RPA lifecycle, we analyze the business processes that can be automated by RPA. We make a list of business processes that can be automated using RPA and document it in the requirement sheet.

Assessment and prioritization

Once the requirement phase is completed then an assessment is done where we identify the business use case, entity, and their relationship with other entities. Here we also prioritize the development activity with their significance.

Design

After the assessment comes the design phase where RPA engineers draw a rough sketch of the design that can accomplish a specific task.

Development

In this phase, the development activity is carried out. The design specification and the development specification should match to achieve the highest quality of the product click here.

Testing

After the development of the RPA software, we test the software using automated tools and identify the bug or errors in the software. If there are bugs then we fix them or remove them by coding techniques. Otherwise, it is sent for the deployment and implementation phase.

Deployment

Here the product is ready to hit the market. The software is deployed on the client’s site and implementation is discussed with their teams.

Monitoring and change management

RPA monitoring tools are used for monitoring any performance-related issues, or problems that might occur in the future.

Applications of RPA

  • Call center bots to divert inquiry calls to the sales department and technical assistance calls to the technical team.
  • Data management bots allow us to manage the data stored in the cloud server, hosting server, or database securely.
  • Predicting the financial condition in the future by analyzing the current expenditure, savings, and profit making.
  • Automating the claim request and approval process in the finance, accounts, and insurance sector using robotic process automation.
  • Managing the warehouse of the industrial unit with automated bots for controlling the temperature and climate of the cold storage.

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